For U to Thrive Coaching & Consulting Last updated: March 2026

Who We Are

For U to Thrive Coaching & Consulting is operated by Djenane Douglas, MSW, RSW, a Registered Social Worker and Co-Parenting Coach based in the GTA, Ontario. We are committed to protecting your privacy and handling your personal information with care, transparency, and respect.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

What Information We Collect

We collect personal information when you complete an intake or inquiry form, book a discovery call or coaching session, subscribe to our newsletter or download a free resource, or contact us directly by email.

The information we collect may include your name, email address, phone number, city or region, and details about your personal situation that you choose to share for the purpose of preparing for coaching services. We may also collect technical information such as IP address and basic analytics through our website platform.

We do not collect payment information directly — payments are processed through third-party platforms and governed by their respective privacy policies.

How We Use Your Information

Your information is used solely to schedule and provide coaching and consulting services, prepare for sessions and tailor support to your situation, communicate with you about bookings, reminders, and follow-up, maintain internal records, and comply with our legal and professional obligations as a Registered Social Worker.

We do not sell, rent, or share your personal information with any third party for marketing or commercial purposes.

How We Store and Protect Your Information

Your information is stored in secure, password-protected systems and accessed only by Djenane Douglas. We take reasonable steps to protect your information against loss, misuse, or unauthorized access. We retain your information only as long as necessary for service provision, record-keeping, and legal requirements.

Sharing Your Information

Your information will not be shared with any third party without your explicit written consent, except in the following circumstances:

• Where you have given explicit consent — for example, with members of your professional team
• Where disclosure is required by law, including mandatory reporting obligations under the Child, Youth and Family Services Act (Ontario)
• Where disclosure is necessary to prevent serious and imminent harm to you or others
• Where required by our regulatory body, the Ontario College of Social Workers and Social Service Workers (OCSWSSW)
• With service providers who support our practice — such as secure email or scheduling tools — who are required to protect your information

CASL Compliance

We comply with Canada’s Anti-Spam Legislation (CASL). We will only send you commercial electronic messages if you have given us express consent. Every communication we send includes a clear and functioning unsubscribe mechanism. To unsubscribe at any time, email djenane@forutothrive.com.

Your Rights

You have the right to request access to the personal information we hold about you, ask for corrections if information is inaccurate or incomplete, request deletion of your information subject to our legal obligations, and withdraw consent for certain types of communication at any time.

To exercise any of these rights or ask questions, contact djenane@forutothrive.com.

Cookies

This website may use basic cookies to support functionality and analytics. We do not use cookies to track your personal identity or share data with advertisers.

Contact

Djenane Douglas, MSW, RSW For U to Thrive Coaching & Consulting djenane@forutothrive.com · www.forutothrive.com GTA, Ontario

CONFIDENTIALITY, SCOPE OF PRACTICE & TERMS OF USE

For U to Thrive Coaching & Consulting Last updated: March 2026

Scope of Services

For U to Thrive Coaching & Consulting provides coaching and consulting services. These services are not therapy, counselling, psychotherapy, or legal advice, and are not a substitute for mental health treatment, regulated social work services, or legal representation. Coaching focuses on patterns, skills, and strategies to help you respond differently in challenging situations.

If, during our work together, it becomes clear that therapy, psychiatry, or legal advice would better serve your needs, I will recommend that you connect with a qualified professional in those areas.

No Professional Relationship

Visiting this website, reading its content, completing a form, or contacting us does not create a coaching, therapeutic, social work, or legal relationship. A professional relationship is only established through a signed service agreement between you and Djenane Douglas.

Confidentiality

Information you share in forms, emails, and sessions is treated as confidential. It will not be shared with others — including your co-parent or legal representatives — without your explicit written consent, except in specific situations required or permitted by law as outlined below.

Limits of Confidentiality

As a Registered Social Worker (RSW) regulated by the Ontario College of Social Workers and Social Service Workers (OCSWSSW), Djenane Douglas is subject to professional and legal obligations. Confidentiality may be broken in the following circumstances:

• Reasonable grounds to suspect a child is in need of protection under the Child, Youth and Family Services Act (Ontario)
• Serious and imminent risk of harm to you or someone else
• When records are required by law — for example, a court order or subpoena
• When required by our regulatory body, the OCSWSSW
• When professional consultation is necessary, in which case identifying details are minimized where possible

When feasible and safe, these concerns will be discussed with you and you will be informed of any steps required.

Communication and Technology

Coaching may be delivered via phone, email, or video platforms. While reasonable steps are taken to protect privacy, no online platform can be guaranteed 100% secure. By using these methods, you acknowledge and accept these risks.

Email and online forms should not be used for emergencies or crisis situations. If you are in crisis or need immediate help, contact your local crisis line, call 911, or go to the nearest emergency department. CAMH crisis line: 1-800-463-2338.

Intellectual Property

All content on this website — including text, design, graphics, and materials — is the property of For U to Thrive Coaching & Consulting and is protected by applicable copyright laws. You may not reproduce, distribute, or use any content without prior written permission.

Accuracy of Information

The content on this website is provided for general informational purposes only. While every reasonable effort is made to ensure accuracy, no guarantees are made regarding completeness or suitability for any particular situation. Reliance on any information provided on this site is solely at your own risk.

Third-Party Links

This website may contain links to third-party websites. We are not responsible for the content, privacy practices, or accuracy of any third-party site. Links do not constitute endorsement.

Limitation of Liability

To the fullest extent permitted by law, For U to Thrive Coaching & Consulting and Djenane Douglas shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of this website, reliance on its content, or participation in coaching services.

Governing Law

This document is governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes shall be resolved in the courts of Ontario.

Changes to This Document

We reserve the right to update this document at any time. Changes will be posted on this page with an updated date. Continued use of the site following any changes constitutes your acceptance of the revised terms.

Contact

Djenane Douglas, MSW, RSW For U to Thrive Coaching & Consulting djenane@forutothrive.com · www.forutothrive.com GTA, Ontario